When shipping physical items for programs, like service anniversary, organizations may need to build out the site address book in order to streamline the sending process.
What is the Customer Site Address Book File?
The Customer Site Address Book File provides a location code with addresses where predetermined physical items, such as Lucies, will be sent. The location code determined in the Customer Site Address Book file is referenced in the User Data file so that the Connects system will send the physical item to the correct address.
How It Works:
- John Doe is a Project Manager for Inspirus.
- The User Data File will contain information about John Doe's job title, company, and department. It will also contain a Location Code (most often in the VBU fields but depends on your setup).
- The Customer Site Address will contain the location code found in John Doe's user row. The Customer Site Address file with John Doe's location code will have John Doe's address.
- When sending physical items, the system will find John Doe's location code in the User Data File. The system will then reference the Customer Site Address for the same location code in order to send the physical item to the correct address.
Building the Customer Site Address Book File
Follow the steps below to build your customer site address book file:
- Create a CSV file with Excel or another CSV creation software (Numbers for Mac)
- Name the file using the following naming convention:
- [CustomerNumber]_SiteAddress_mmddyy.csv
- Ask your account manager for your customer number. It will be the same number used in the User Data File naming convention.
- Setup the following columns in the file (see specifications here):
- CODE
- NAME
- ADDRESS1
- ADDRESS2
- CITY
- STATE_PROVINCE
- POSTAL_CODE
- COUNTRY
- PHONE
- EXTENSION
- CONTACT
- BILL_TO_CODE
- ADDRESS_ID
- Fill out the rows for all of your employees.
- Save the file and send to your account manager.
Example
- Customer Site Address field CODE = ABC123 is John Smith at 100 N. Station Rd., AR 52446
- Mandy Talbot User Data File field VBU1 = ABC123
- Program set up identifies VBU1 as containing the Code (ABC123) where the physical item is sent
- Therefore, the Physical Item for Mandy Talbot's anniversary will be sent to John Smith
Field Specifications
Column | Example | Required Field? | Field Requirements |
CODE | ABC123 | YES |
|
NAME | Sally Furgeson | YES |
|
ADDRESS1 | 6464 Mockingbird Ln. | YES |
|
ADDRESS2 | Building #12345 | YES |
|
CITY | Fredericksburg | YES |
|
STATE_PROVINCE | TX | YES |
|
POSTAL_CODE | 76107-4040 | YES |
|
COUNTRY | US | YES |
|
PHONE | 8173326765 | YES |
|
EXTENSION | x10253 | NO |
|
CONTACT | Nancy Palermo | NO |
|
BILL_TO_CODE | 900001 | NO |
|
abc@bigcorp.com | NO |
|
|
ADDRESS_ID | NO |
|
If you have any additional questions, please reach out to your account manager!