If you've forgotten your password, don’t worry! Our "Forgot Password" feature makes it easy to regain access to your account.
Here’s a step-by-step guide on how to use it:
Step 1: Navigate to the Login Page
Go to the login page of our website or app. Enter your username and click continue.
Step 2: Click on "Forgot Password?"
Below the password entry field, you'll see a link labeled "Forgot Password?" Click on this link to initiate the password recovery process.
Step 3: Enter Your Username or Employee ID
You’ll be prompted to enter the username or Employee ID associated with your account. Once entered, click the "Send Email" button.
Step 4: Check Your Email
After submitting your username or Employee ID, check your inbox for a password reset email. This usually arrives within a few minutes. If you don’t see it, be sure to check your spam or junk folder.
You may also click "Try Again" to resend the email in case you are unable to find it.
Step 5: Follow the Reset Link
Click the link in the email to be redirected to the password reset page.
Step 6: Create and Confirm your New Password
Enter your new password. Make sure it meets our security requirements (a mix of letters, numbers, and special characters).
Re-enter your new password to confirm it. Then click the “Reset Password” button.
Step 7: Log In with Your New Password
Once your password has been successfully reset, you can return to the login page and log in with your new password.
Tips for a Strong Password
- Use a mix of upper and lower case letters, numbers, and special characters.
- Avoid using easily guessable information, like birthdays or common words.
- Consider using a password manager to help create and store strong passwords.
By following these steps, you should be able to easily reset your password and regain access to your account. If you have any questions or need additional help, don’t hesitate to reach out!