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Celebrates: Forgot Password? - How to Reset Your Password

If you've forgotten your password, don’t worry! Our "Forgot Password" feature makes it easy to regain access to your account.

Step 1: Navigate to the Login Page

Visit https://app.inspirusconnects.com/. Your browser should default you to your team's page. If not, you will need to enter your team's name which is provided by your HR admin.

Step 2: Enter Your Username and Click Continue

Enter your username and click "Continue". If you do not remember your username, contact your HR administrator.

Step 3: Click "Forgot Password?"

Click the Forgot Password button to be taken to the next screen.

Step 4: Re-Enter Your Username or Employee ID and Click "Send Email"

You will need to re-enter your username. You can also use your Employee ID. Once entered, click "Send Email". You will now receive an email at your work email.

Connects will show a message indicating that an email has been sent. You may click the "Try Again" button to send the email again. 

Step 5: Click the Reset Password Link in the Email

In the email, you'll find a link to reset your password. Click on the link to proceed.

The email will have the Subject Line: "You've requested a password reset". 

If the link has expired or is not working, repeat the process to request a new one.

Step 6: Choose a New Password and Click "Reset Password". 

After clicking the reset link, you'll be directed to a page where you can enter a new password. Be sure to choose one that is strong and unique to protect your account.

Note: Your password must be at least 8 characters long, include an uppercase letter, lowercase letter, number and a symbol (!@#$%^&*()_+=[]\{}|;':",./<>?~`)

A success message will show when you have reset your password.

Step 7: Log in with Your New Password

Once your password has been successfully reset, return to the login page and enter your new password to access your account.

Tips for a Strong Password

  • Use a mix of upper and lower case letters, numbers, and special characters.
  • Avoid using easily guessable information, like birthdays or common words.
  • Consider using a password manager to help create and store strong passwords.

By following these steps, you should be able to easily reset your password and regain access to your account. If you have any questions or need additional help, don’t hesitate to reach out!